Tag Archives: Real-Time

Top 5 Innovative Technologies Reducing WISMO Calls in 2024

wismo tracking system

The phrase “Where Is My Order?” (WISMO) is ubiquitous in customer service centers across the globe. It represents a significant portion of customer inquiries, often tying up resources that could be better utilized addressing more complex issues. As we advance into 2024, several innovative technologies have emerged to drastically reduce …

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